Why We Require Waivers: An Operations Memo

A terse explanation of every clause in your paperwork, from someone who has read every page of it aloud more than once.

This memo exists because travelers ask the same three questions about our waiver paperwork every departure, and I'd rather answer them once, in writing, than explain the same clause standing in a parking lot at six in the morning.

First: the waivers are specific to each itinerary because the risks are specific to each itinerary. A Titan cruiser waiver and a Proxima Centauri b waiver do not read the same, because the trips are not the same. Read the one that matches your booking. Don't assume.

Second: nothing in the waiver limits your right to a refund under our published risk-reversal terms. Those are separate documents for a reason. A waiver covers what can happen on the trip. A refund policy covers what happens if the trip doesn't run as planned.

Third: yes, we require a signature even on the trips that sound relaxing. The Black Oil Springs retreat has a waiver. So does the Mothership Rendezvous. Low physical risk is not zero risk, and I am not in the business of pretending otherwise to move a booking.

If you have a question about a specific clause, ask before you sign, not after. I read every waiver personally before it goes in a departure packet, and I will answer a direct question directly. That's the whole memo.